Privacy Policy

Last updated: [Insert Date]

1. Introduction

• This Privacy Policy explains how Quicy ("Quicy", "we", "us", "our") collects, holds, uses, discloses, and otherwise processes personal information in connection with its platform, including its website, applications, and related services.
• This policy is intended to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
• By using the platform, you acknowledge that you have read and understood this policy.

2. Types of Personal Information We Collect

We may collect and process the following categories of information:

Identity & Contact

• Name, email address, and phone number
• Account login credentials and preferences

Profile & Employment

• CV, employment history, qualifications, and certifications
• Skills, availability, and role preferences
• Intro videos, profile images, and uploaded files

Activity & Application Data

• Job application answers, messages, and timestamps
• Job interactions, saved listings, and hiring activity
• Manager and venue details, job listings, and subscription information

Technical & Usage Data

• IP address, browser type, device information, and operating system
• Pages visited, features used, and actions taken on the platform

Payment & Communication Data

• Billing details and payment identifiers (processed via third parties such as Stripe)
• Support messages, feedback submissions, and contact records
• Communication preferences and campaign interactions

3. How We Collect Information

We collect information in the following ways:

• Directly from you when you create an account, complete a profile, or use the platform
• When you submit job applications, post job listings, or conduct hiring activities
• When you upload content, send messages, or communicate through the platform
• Automatically through cookies, analytics tools, and system logs during your use
• From third-party service providers such as payment processors and authentication services

4. Purposes of Collection, Use, and Processing

We collect and use personal information for the following purposes:

Platform Operation

• Providing, operating, and improving the Quicy platform
• Facilitating hiring, job applications, and candidate management
• Enabling communication between job seekers and managers
• Processing payments, subscriptions, and transactions

Marketing & Analytics

• Sending promotional communications where permitted by law
• Informing users about new features, services, or offers
• Running campaigns, promotions, and engagement initiatives
• Analysing user behaviour, trends, and usage patterns
• Improving platform performance, features, and user experience
• Developing new products and services based on usage insights

Compliance & Enforcement

• Security monitoring, fraud detection, and risk management
• Compliance with legal and regulatory obligations
• Enforcing our Terms of Service and other policies

5. Disclosure of Personal Information

We may disclose personal information to the following parties:

• Managers, venues, and businesses — for job applications and hiring facilitation
• Service providers — hosting, analytics, payment processors, and infrastructure partners
• Professional advisers — legal, accounting, and compliance consultants
• Regulators, courts, or authorities — where required or permitted by law
• Successors or acquirers — in connection with a business sale, merger, or restructuring

We do not sell personal information as a standalone product. However, we may use data for commercial purposes such as platform optimisation, targeted analytics, and marketing.

6. Marketing Communications

• Where required by law, we will obtain your consent before sending marketing communications.
• You may opt out of marketing at any time using unsubscribe links in emails or via your account settings.
• Even after opting out, we may still send transactional or service-related communications — such as job updates, application confirmations, and billing notices — as these are necessary to operate the platform.

7. Cookies and Analytics

We use cookies and similar technologies to:

• Operate and maintain core platform functionality
• Understand and analyse usage patterns and performance
• Improve features, reliability, and user experience
• Support marketing, retargeting, and analytics activities

Third-party analytics tools (such as Google Analytics) may independently collect information about your interactions with the platform. Their use of that information is governed by their own privacy policies.

8. Data Storage and Security

• We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
• These measures include access controls, encryption in transit, and regular security reviews.
• No system is completely secure, and we cannot guarantee absolute protection against all risks.

9. International Data Transfers

• Personal information may be stored or processed outside Australia — including by cloud service providers, hosting platforms, and third-party service operators.
• We take reasonable steps to ensure that any overseas recipients handle personal information in a manner consistent with applicable privacy laws, including the APPs.

10. Data Retention

We retain personal information for as long as necessary to:

• Provide services and maintain your account
• Comply with applicable legal obligations
• Resolve disputes and protect against claims
• Enforce our agreements and policies

Residual copies may remain in backups, logs, or archived systems even after a deletion request is processed, where technically necessary or legally required.

11. Access and Correction

• You have the right to request access to the personal information we hold about you, or to request correction of information that is inaccurate, outdated, or incomplete.
• To make a request, contact us at the details listed in Section 15.
• We may require identity verification before responding to access or correction requests.

12. Deletion Requests

• You may request deletion of your account or personal information by contacting us.
• Deletion may not remove all data immediately — residual copies may be retained where required by law, for dispute resolution, or due to backup and archival systems.

13. Third-Party Links and Services

• Our platform may contain links to or integrations with third-party websites, services, or platforms.
• We are not responsible for the privacy practices, content, or data handling of any third party.
• We encourage you to review the privacy policies of any third-party services you access through or alongside our platform.

14. Changes to this Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations.
• Where a change is material, we will take reasonable steps to notify you — such as via email or a notice on the platform.
• Continued use of the platform after the effective date of any update constitutes acceptance of the revised policy.

15. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us: